Results-driven manager with expertise in team operations and customer service standards. Skilled in training and mentoring staff to improve performance and ensure a seamless customer experience.
Overview
4
4
years of professional experience
Work History
Host
Garden Square
Savannah, Georgia
02.2026 - Current
Greeted guests warmly and ensured a positive first impression.
Managed guest seating and waitlists efficiently during peak hours.
Handled customer inquiries and resolved issues with professionalism.
Maintained cleanliness and organization of the front area consistently.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Manager
Wing IN It
Savannah, Georgia
09.2025 - Current
Managed team operations to ensure efficient workflow and task completion.
Developed training programs to enhance staff skills and performance.
Enforced customer service standards and resolved customer problems to uphold quality service.
Coached, mentored and trained team members in order to improve their job performance.
Front Desk Receptionist
Desoto
Savannah, Georgia
09.2024 - Current
Collaborated with team members to enhance customer service experiences.
Utilized office management software to track visitor logs and appointments.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Performed data entry into computer systems to maintain accurate records of customer information.
Handled payment processing and provided customers with receipts and proper bills and change.
Photographer
SkyVisionzz
Atlanta, Georgia
08.2022 - Current
Captured high-quality images for diverse events and projects with SkyVisionzz.
Collaborated with clients to understand their vision and photography needs.
Edited photos using industry-standard software to enhance visual appeal.
Developed creative concepts for photo shoots aligned with client expectations.
Photographed special events, parties, and portraits.
Set up lights, backdrops, and props for shoots and events.
Behavior Aide
Guest House Foster Care System
Atlanta, Georgia
05.2025 - 08.2025
Assisted children with daily living activities and personal care routines.
Collaborated with staff to implement individualized behavior plans effectively.
Maintained a safe and supportive environment for all residents in care.
Documented daily interactions and incidents accurately for record-keeping purposes.
Groundskeeper
Emma James Apartments
Savannah, Georgia
01.2025 - 04.2025
Operated maintenance equipment for grounds upkeep and landscaping tasks.
Removed debris and trash from surrounding areas and disposed of recyclable materials properly.
Responded to emergency maintenance requests as needed.
Managed waste and composting programs to support sustainability efforts.
Voting Clerk
New Georgia Project
Savannah, Georgia
06.2022 - 11.2024
Processed voter registrations and maintained accurate records.
Conducted training sessions for new voting staff members.
Ensured compliance with election laws and regulations.
Collaborated with community organizations to promote voter participation.
Education
BBA - Business Administration
Savannah State University
Savannah, GA
05-2026
Skills
Event coordination
Customer service
Organizational skills
Time management
Team player mentality
Telephone reception
Event planning
Multitasking proficiency
Patience and empathy
Training and mentoring
CPR certified
Campus & Community Involement
Contributor to Aesthetically Black creative group
Participated in Mass Communication events
Completed over 19 stripes events on campus
Served a photographer for multiple campus organizations.