Skyler Irvine
Portland,OR
Summary
Sales professional with a proven track record in retail environments, focusing on customer interaction and quality of service. Known for reliability and adaptability in meeting customer needs. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Georgies Ceramic and Clay Co.
02.2023 - Current
- Built relationships with customers to encourage repeat business.
- Helped customers locate products.
- Answered customer questions about products and processes
- Managed purchases, returns, exchanges and refunds using the Odoo POS system
- Organized racks and shelves to maintain visual appeal and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and managed issues professionally in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve store performance, sharing best practices, and offering support as needed.
- Taught customers new skills when they needed support
- Instructed crash course throwing classes as part of the summer workshops.
House Cleaner
Heidie's Housekeeping Service
12.2022 - 06.2023
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in houses.
- Hand-dusted and wiped down furniture, fixtures, and window sills.
- Changed bed linens and collected dirty linens for cleaning.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Followed a professional house cleaning checklist.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences.
FOH Team Member
Kinboshi Ramen
08.2021 - 02.2022
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Maintained a clean and organized work area.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Utilized the Square POS system effectively and accurately.
- Coordinated with kitchen staff to ensure timely delivery of orders.
- Successfully managed multiple priorities simultaneously during high-volume periods.
- Helped guests at tables when in need of assistance.
- Prepared food orders efficiently while adhering to food safety guidelines.
Food Server
Greenridge Estates Assisted Living
02.2021 - 04.2021
- Prepared food boxes to be delivered to all residents.
- Conducted regular inventory checks.
- Developed strong relationships with residents, providing consistent quality service.
- Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
- Handled difficult resident situations professionally, resolving issues promptly and ensuring resident satisfaction.
Education
High School Degree -
Arts And Communication Magnet Academy
Beaverton, OR06.2021
Skills
- Money handling
- Flexible schedule
- Cash register operation
- Conflict resolution
- Exceptional customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking
- Teaching and demonstrating
- Clay techniques
- Artistic collaboration and creativity in the workplace
Awards
High school certificate of merit: Ceramics 2019, Willis Music Co. Chopin Festival (piano), Oregon Junior Bach Festival (piano)
Timeline
Sales Associate
Georgies Ceramic and Clay Co.
02.2023 - Current
House Cleaner
Heidie's Housekeeping Service
12.2022 - 06.2023
FOH Team Member
Kinboshi Ramen
08.2021 - 02.2022
Food Server
Greenridge Estates Assisted Living
02.2021 - 04.2021
High School Degree -
Arts And Communication Magnet Academy
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