Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Skyler LaPorte

Holly Springs,NC

Summary

I have worked my way up to the shift manager position over a 2 year span of working at the restaurant. I have been trained to handle customer issues and improve their experience. I can work well alongside coworkers and use teamwork to get things done and be productive.

Overview

2
2
years of professional experience

Work History

Shift Manager

Mason's Famous Lobster Rolls
Cary, NC
05.2022 - 08.2024
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Ensured compliance with food safety regulations and quality standards.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Taught staff upselling techniques to meet revenue targets.

Education

High School Diploma -

Middle Creek High School
Apex, NC
06-2024

Skills

  • Schedule oversight
  • Energetic and Enthusiastic
  • Inventory Control
  • Punctual and Reliable
  • Team Development

Affiliations

Physical activities (Cardio, lifting, pilates)

Accomplishments

Graduated with Cum Laude Honors

Languages

English
Professional

References

References available upon request.

Timeline

Shift Manager

Mason's Famous Lobster Rolls
05.2022 - 08.2024

High School Diploma -

Middle Creek High School

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Skyler LaPorte