Skyler Nitzel
East Moline,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Server
Catfish Charlies
Moline, IL
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Event Coordinator
Bass Street Chop House
Moline, IL
11.2019 - 01.2023
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Performed event coordination for larger parties and gatherings.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Reviewed event bills to confirm accuracy and approve payment.
Crew Member
Living Lands & Waters
East Moline, IL
04.2018 - 04.2022
- Learned to operate new technology systems and procedures through instruction, simulators and models.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
- Inspected and maintained deck equipment and supplies.
- Followed safety protocols and procedures to prevent accidents.
- Communicated clearly, concisely and politely with passengers and crew members.
- Operated and maintained deck machinery, including winches and cranes.
- Operated multiple pieces of heavy equipment including a forklift.
Education
High School Diploma - Heavy Equipment Operator
Associated Training Services
Sun Prairie, WI07.2017
Skills
- Quality Control
- Guest Relations Management
- Cash Handling
- Price Memoriz
- Special Event Planning
- Guest Relations
- Managing Events Start to Finish
- Vendor Negotiations
- Loading and Unloading
- Materials Transport
Timeline
Server
Catfish Charlies
05.2023 - Current
Server/Event Coordinator
Bass Street Chop House
11.2019 - 01.2023
Crew Member
Living Lands & Waters
04.2018 - 04.2022
High School Diploma - Heavy Equipment Operator
Associated Training Services