Skyler Polaski
Nixa,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Independent decision-making skills and sound judgment to positively impact company success.
Customer-oriented Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial experience.
Overview
19
19
years of professional experience
Work History
General Manager
Modern Motorcars
09.2017 - Current
- Managed a diverse team of professionals, with a fun and positive work environment and high employee satisfaction.
- Championed continuous improvement that enhanced operational performance across all departments.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization's goals.
Owner
Cambridge Motorsports
03.2010 - 10.2017
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Internet Sales Manager
Reliable Imports
02.2008 - 01.2010
- Increased online sales by implementing effective marketing strategies and optimizing website content.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
- Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.
Store Manager
T-Mobile
01.2007 - 02.2008
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Service Advisor
Reliable Toyota
04.2005 - 01.2007
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Education
High School Diploma -
Glendale Highschool
Springfield05.2004
Skills
- Customer Retention
- Financial Administration
- Quality Management
- Process Automation
- Vendor Sourcing
- Advertising and Marketing
- Cost Reductions
- Time Management
- Staff Training
- Skilled Negotiator
- Team Player
- New Business Development
Timeline
General Manager
Modern Motorcars
09.2017 - Current
Owner
Cambridge Motorsports
03.2010 - 10.2017
Internet Sales Manager
Reliable Imports
02.2008 - 01.2010
Store Manager
T-Mobile
01.2007 - 02.2008
Service Advisor
Reliable Toyota
04.2005 - 01.2007
High School Diploma -
Glendale Highschool
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