Skyler Shifflett
Springdale,AR
Summary
professional with many years of experience generating sales and serving customers. Seasoned professional with expertise in attracting new business and propelling relationships with current accounts. Consistently achieved sales goals using proven sales techniques and customer service skills.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Beverage and Hospitality Manager
Old Chicago Pizza & Taproom
Rogers, AR
09.2023 - 06.2026
- Oversaw bar operations, managing inventory, scheduling staff, and ensuring exceptional customer service to enhance patron experience
- Cultivated relationships with suppliers, negotiating contracts for favorable terms and ensuring timely inventory deliveries to maintain bar stock
- Managed bar equipment maintenance, troubleshooting issues swiftly to minimize downtime and maintain operational efficiency
- Resolved customer complaints effectively by listening attentively, offering solutions promptly while maintaining professionalism
- Conducted regular performance evaluations for bar staff, providing constructive feedback for improvement opportunities
- Created a positive work environment by fostering teamwork, open communication, and professional growth opportunities
- Maintained high standards of cleanliness and organization behind the bar area to comply with health regulations
- Obtained an Arkansas Beverage Permit (RESTAURANT MIXED DRINK MAXIMUM) in my name through A.B.C requiring fingerprinting and extensive background review along with a mandatory class held by A.B.C
Car Wash Crew Leader
Club Car Wash
Springdale, AR
04.2023 - 07.2023
- Collaborated with staff to ensure adherence to protocols, enhancing operational safety and efficiency.
- Physically demanding job requiring great attention to detail. Along with (remove comma is not applicable) immense heat/humidity due to the tunnel.
- Using up to 2000 psi or more pressurized spray guns to wash the dirt, debris and/or bugs off the vehicle. Along with using it to clean the entire store.
- Cleaned vehicles thoroughly before entering wash to ensure optimal results.
- Knowing all functionality's of the wash and chemicals along with there functions and common maintenance issues.
- Gained experience with dangerous/corrosive chemicals and proper P.P.E used to negate short and long term health risk.
- Responsible for Sales Consultants, understand how to properly sell memberships to new customers along with holding them accountable to sell memberships.
Solar Sales Representative
Solar Energy Partners
Springdale, AR
09.2022 - 04.2023
- Conducted door-to-door outreach to self-generate leads, educating potential customers on benefits of solar energy.
- Recognized as top salesperson for 2 months
- Generated More than 20 leads per month
- Consistently generated over 20 leads per month through targeted outreach efforts.
- Developed strong relationships with clients during 2-month installation process, ensuring satisfaction and trust.
- Participated in engaging team activities to foster a positive work environment.
General Manager in Training (MIT)
Sonic Drive-In
Rogers, AR
07.2019 - 09.2022
- All operational measures throughout the store including insuring cleanliness and safe food practices are taking place daily. I also deal with hiring people along with almost any of the drive-in daily needs. Worked three months without a day off to support staffing needs during COVID-19.
- Supervised daily operations of food service team.
- Trained staff on customer service best practices.
- Managed inventory levels to ensure product availability.
Education
High school diploma -
Springdale High School
Springdale, ARSkills
- Restaurant Management
- Sales
- Cash handling
- POS
- Supervising Experience
- Serving Experience
- Customer service
- Account Management
- Negotiation
- Recruiting
- Restaurant experience
- Outdoor work
- Communication skills
Personal Information
- Driving License: Driver's License
- Availability: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
Driver's License, MAST Permit, February 2024 to February 2026, Will provide if necessary. (ARKANSAS), Certification from 360traning.com, INC.
Timeline
Beverage and Hospitality Manager
Old Chicago Pizza & Taproom
09.2023 - 06.2026
Car Wash Crew Leader
Club Car Wash
04.2023 - 07.2023
Solar Sales Representative
Solar Energy Partners
09.2022 - 04.2023
General Manager in Training (MIT)
Sonic Drive-In
07.2019 - 09.2022
High school diploma -
Springdale High School