Skyliar Brant
Okmulgee,OK
Summary
Dynamic Department Manager with extensive experience at Walmart, excelling in inventory management and customer service. Proven track record in enhancing team performance through effective coaching and conflict resolution. Skilled in strategic decision-making and fostering relationships, resulting in improved customer satisfaction and streamlined operations. Adaptable leader committed to achieving organizational goals. Determined to use my experience and skills in an office environment
Overview
6
6
years of professional experience
Work History
Department Manager
Walmart
Okmulgee, OK
03.2024 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
- Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
- Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
- Facilitated team meetings to ensure alignment with organizational goals and to foster open communication.
Sales Floor Associate
Walmart
Okmulgee, OK
06.2019 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Communication with customers professionally and proactively to provide product information and advice.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
Education
High School Diploma -
Beggs High School
Beggs, OK05.2019
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Decision-making
- Customer engagement
- Goals and performance
- Retail management
- Flexible schedule
- Coaching and mentoring
- Relationship building and management
- Conflict de-escalation
- Motivational leadership
- Strategies and goals
- Personnel management
- Time management
- Adaptability and flexibility
- Team building
Timeline
Department Manager
Walmart
03.2024 - Current
Sales Floor Associate
Walmart
06.2019 - 03.2024
High School Diploma -
Beggs High School