Smanda Banuelos Pacheco
Montgomery,IL
Summary
Dynamic and dedicated professional with a strong background in customer service at Dairy Queen Grill & Chill. Proven ability to handle cash transactions accurately while demonstrating exceptional reliability and conflict resolution skills. Committed to enhancing customer experiences and maintaining a welcoming atmosphere through effective communication and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
Montgomery, IL
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Personal Shopper
Walmart
Naperville, IL
08.2023 - 09.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
Waubonsee Community College
Sugar Grove, ILHigh School Diploma -
East Aurora High School
500 Tomcat Ln, Aurora Il, 6050506.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Money handling
- Reliability and punctuality
- Order taking
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Issue resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Shopper
Walmart
08.2023 - 09.2023
Cashier
Dairy Queen Grill & Chill
09.2021 - Current
Waubonsee Community College
High School Diploma -
East Aurora High School