Engaging and adaptable professional with a diverse background in customer-facing roles. Recognized for strong work ethic and active learning capabilities, ready to enhance customer experiences and support operational excellence.
Overview
3
3
Languages
1
1
Certification
3
3
years of professional experience
Work History
Restaurant Hostess
Waterway Cafe
03.2026 - Current
Currently work over academic breaks
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system to optimize table turnover and guest experience.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Brand Ambassador
American Eagle Outfitters, Inc
05.2026 - 06.2026
Actively promote AE products and style by staying up-to-date with trends and new arrivals
Delivered exceptional customer service, enhancing customer satisfaction and loyalty
Support sales goals through product knowledge and effective communication
Supported sales goals by leveraging product knowledge and fostering effective communication with customers
Assist in visual merchandising by maintaining clean, organized, and well-stocked displays
Engaged in store events, promotions, and marketing initiatives
Bookseller
Barnes & Noble
09.2024 - 03.2025
Shared knowledge about books, assisted customers in selecting titles, and processed transactions to enhance customer satisfaction
Maintained cleanliness and organization of store, created attractive displays, and ensured inviting atmosphere for customers
Stock books and other products
Identified key titles and collaborated with store team to tailor merchandise selection based on customer preferences
Sorted and organized books and products on shelves to maintain inventory.
Managed and confirmed book reservations for customers to ensure timely pickups.
Seasonal Lifeguard
City of Palm Beach Gardens
02.2024 - 07.2024
Maintained proficiency in first responder skills, including First Aid and CPR, to provide critical support for individuals in distress.
Monitored pool area attentively to enforce rules and ensure swimmer safety.
Oversaw safety of guests in and around swimming pool, promptly addressing any potential hazards.
Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Front Service Clerk
Publix
10.2023 - 03.2024
Greeted customers with enthusiasm.
Bagged groceries for customers and provided carryout service to customers vehicles.
Collaborated effectively with team members across various departments to streamline daily operations and improve overall performance metrics.
Collected shopping carts from designated areas in the parking lot.
Education
Bachelor of Arts - Psychology
West Virginia University
Morgantown, WV
05.2030
High School Diploma -
Suncoast Community High School
Riviera Beach, FL
05.2026
Skills
Customer service
Customer engagement
Coordinating tasks
Reservation management
Relationship building
Team collaboration
Certification
[Area of certification], [Company Name] - [Timeframe]