Smith Carl
Bay City
Summary
Results-driven Dispatch Supervisor with a proven track record in emergency coordination and staff development, enhancing operational efficiency and team performance.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Dispatch Supervisor
Bay County 9-1-1
Bay City, MI
06.2000 - Current
- Supervised dispatch operations, ensuring efficient resource allocation and response times.
- Trained and mentored dispatch staff on protocols and emergency procedures.
- Coordinated multi-agency communications during emergency incidents for streamlined operations.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Supervised team of 4-6 employees and provided training focused on maximizing overall performance.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Coordinated emergency responses, liaising with first responders and other agencies as required to ensure public safety.
- Completed records request from the Prosecutors Office and Corporate Council .
Volunteer Firefighter
City Of Essexville
Essexville, MI
06.1978 - 05.2014
- Responded to emergency calls, providing essential firefighting and rescue services in high-pressure situations.
- Operated firefighting equipment and tools, ensuring readiness and functionality during emergencies.
- Conducted training sessions for new volunteers, promoting safety protocols and operational procedures.
- Collaborated with team members to develop effective fire response strategies, enhancing overall safety measures.
- Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
Education
GED -
Garber High School
Essexville, MICertification
CPR
Languages
English
Full Professional
Timeline
Dispatch Supervisor
Bay County 9-1-1
06.2000 - Current
Volunteer Firefighter
City Of Essexville
06.1978 - 05.2014
GED -
Garber High School