Hi, I’m
Snow Shaw
Server
Belfry
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
years of professional experience
Work History
Texas Roadhouse
Server
10.2015 - 06.2023
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Appalachian Beauty SchoolSouth Williamson, KY
from Cosmetology
05.2018
Skills
- Dining Customer Service
- Stocking and Replenishing
- Special Dietary Requirements
- To-Go Order Preparation
- Food Sales and Promotion
- Menu Memorization
- Order Accuracy
- Suggestive Selling
- Pos Operation
- Service Prioritization
- Age Verification
- Anticipating Guest Needs
- Table Monitoring and Turnover
- Guest Satisfaction
- Operational Efficiency and Safety
- Transactions and Cash Handling
- Managing Extras
- Order Accuracy and Delivery
- Identification Requirements
Certification
Food Handlers Card
Alcohol Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Texas Roadhouse
10.2015 - 06.2023
Appalachian Beauty School
from Cosmetology
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