Socorro Jacobo
Los Angeles,USA
Summary
To obtain a challenging position allowing me to incorporate my skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Parent Education Support Assistant
LAUSD School District
Los Angeles, CA
04.2020 - Current
- Supported teachers and staff in daily administrative tasks, enhancing overall operational efficiency in 20 schools in the city of SouthGate. .
- Assisted in managing student records and documentation, ensuring accuracy and compliance with district policies.
- Coordinated communication between parents, students, and faculty, in a welcoming and collaborative school environment.
- Implemented workshops for parent centers with educational materials, To mprove participation and accessibility for parents. .
- Led initiatives to streamline workflow processes within the office, resulting in improved response times to inquiries.
- Developed training resources for staff on technology tools used for student management and reporting systems.
- Assisted in the development of training materials and resources for the support team to enhance overall performance levels.
Strong Supportive for Company COO
Quality Marine
Los Angeles, CA
01.1998 - Current
- My duties included: Enter service orders, billing schedule using Biz Manager, a mainframe system that is integrated with Invoicing, billing and customer information. Responsible for receiving and updating customer orders using a web-based program built specifically for Quality Marine. I work with COO and warehouse team to resolve issues with customers such as incomplete information provided, missing documents and order status, order adjusting and problem solving for customer satisfaction, a strong supportive for company COO. Handle most of the logistic side of the company, freight forwarding, land and Air. Such as Exportations that need to be dealt through Fish & Wildlife as well as USDA.
- Office administration 1/1998 - Present
- Hour $20.00
Administrative Assistant
Aquatic Depot
Los Angeles, CA
09.1996 - 12.1997
- Mailing invoices/statements, charging credit cards in charge of accounts A/P, collections, posting cash/checks, printing monthly reports, order entry, creating spreadsheets, check on-line orders. Maintain employee work schedules, timekeeping, provide employee reports. Handle issues concerning customer accounts and store purchases.
Education
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David Starr Jordan High School
Los Angeles, CABachelor of Science - Child Development
California State University, Dominguez Hills
Carson, CAAssociate of Science - Child Development
ELAC
Los Angeles, CA06-2024
Associate - General Education
South West Los Angeles College
Los Angeles, CA01-2006
Skills
- Word, Excel, Power Point, Excellent Customer Service, Fed Ex, UPS and Ontrac Software Expert High knowledge in airlines Salary desire:
- $2000 /Hr
- Bilingual (English & Spanish)
- 10-Key
- Data Entry
- 60 WMP
- A/R, A/P
- Deposits
- Quick Books
- Reception
- Filing Alpha/Num
- Collections
- General Office
- Microsoft
Assessments
- Work Style: Reliability — Expert
- July 2020
- Tendency to be dependable and come to work.
- Full results: Expert
- Attention to Detail: Inventory — Familiar
- September 2019
- Applying systematic processes for managing and storing products and merchandise.
- Full results: Familiar
- Work Style: Conscientiousness — Proficient
- March 2020
- Tendency to be well-organized, rule-abiding, and hard-working.
- Full results: Proficient
- Proficiency with Microsoft Office: Mail & Calendar (PC) — Proficient
- Using Microsoft Office Mail and Calendar tools to manage workload.
- Customer Focus & Orientation — Proficient
- Responding to customer situations with sensitivity.
- Administrative Support Professional Fit — Proficient
- May 2020
- Measures the traits that are important for successful administrative support professionals.
- Following Directions — Proficient
- Following multi-step instructions.
- Data Entry: Accuracy — Proficient
- June 2020
- Entering data quickly and accurately.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Certification
Associate in Science of Child development
Timeline
Parent Education Support Assistant
LAUSD School District
04.2020 - Current
Strong Supportive for Company COO
Quality Marine
01.1998 - Current
Administrative Assistant
Aquatic Depot
09.1996 - 12.1997
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David Starr Jordan High School
Associate - General Education
South West Los Angeles College
Bachelor of Science - Child Development
California State University, Dominguez Hills
Associate of Science - Child Development
ELAC