Soffia Hines
New York,NY
Summary
Dedicated professional with proven expertise in customer service and a strong work ethic, demonstrated during my tenure at KRISS West Indian Restaurant. Excelled in providing compassionate assistance, enhancing customer satisfaction, and maintaining high accuracy in transactions. Skilled in fostering a safe and supportive environment, showcasing patience, empathy, and integrity.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
KRISS West Indian Restaurant
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hha
Bruvildo Inc
12.2023 - 01.2024
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and self confidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Christiana High School
Manchester ,Jamaica 07-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
- Home Health Aide (HHA) Certification
Timeline
Hha
Bruvildo Inc
12.2023 - 01.2024
Cashier
KRISS West Indian Restaurant
09.2021 - Current
High School Diploma -
Christiana High School
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