Sofia Badalamenti

I have worked previously in the restaurant industry as both a hostess and a busser. These positions allowed me to enhance my skills in communication, teamwork, multi-tasking, and problem-solving to ensure a satisfactory and positive customer experience. I gained valuable experience in customer service and teamwork by welcoming guests, managing seating and reservations, and supporting dining operations.

• Greeted guests warmly upon arrival, creating a welcoming atmosphere.
• Managed reservations efficiently, ensuring smooth guest flow during peak hours.
• Assisted guests with seating arrangements, accommodating special requests.
• Collaborated with waitstaff to coordinate timely service for diners.
• Assisted servers by clearing and resetting tables efficiently.
• Cleared tables to maintain high turnover rate and minimize wait times.

I have worked as both a counselor and a coach for various organizations throughout my community.

• Assisted coaching staff in planning and executing training sessions.
• Supervised daily activities for campers, ensuring safety and engagement.
• Planned and led recreational programs tailored to diverse age groups.
• Facilitated team-building exercises to promote cooperation among campers.
• Monitored camper behavior, addressing conflicts and promoting a positive environment.