Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Beltran

Las Vegas,NV

Summary

Dynamic Human Resources professional with comprehensive experience supporting daily HR operations for multiple business lines, employee relations and compliance across fast‑paced hospitality and service environments. Skilled in conducting confidential investigations to address workplace allegations, administering FMLA consecutive and intermittent, general leave of absence requests and ADA accommodations. Oversee workers' compensation and liability claims in collaboration with third party administrators. Assisted with unemployment claims and employee work verifications. Facilitate engaging new‑hire orientations, supporting recruitment efforts through effective candidate screening, arrange interviews, and maintaining accurate HRIS and personnel records. Recognized for professionalism, adaptability, and the ability to build trust with employees and leaders. Committed to cultivating a respectful, compliant, and collaborative workplace that supports organizational goals.

Overview

5
5
years of professional experience

Work History

Human Resources Specialist

HMS Host International
Las Vegas, NV
01.2024 - Current
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members including ADA.
  • Conducted confidential workers' compensation investigations, including incident interviews, documentation review, and coordination with insurance carriers to ensure timely and accurate claim processing.
  • Support employee relations by addressing concerns, witnessing confidential investigations (sexual harassment, theft, cash handling, inappropriate behavior, fair treatment, etc) to substantiate allegations while documenting issues, and escalating matters appropriately.
  • Instructed new‑hire orientation sessions, introducing company policies, culture, safety procedures, and benefits information to ensure a smooth onboarding experience for union team members and management members.
  • Participate in safety committee meetings and contributed to workplace safety initiatives as Safety Coordinator supporting the Health and Safety department.
  • Delivering Workers' Compensation and liability policies and procedures training to employees and management.
  • Process employment verifications and unemployment claims with accuracy and confidentiality.
  • Maintain HRIS records, personnel files, and compliance logs in alignment with company and legal standards.
  • Handling employee terminations, probationary releases.
  • Created FMLA and Workers' comp monthly reports for operations directives.
  • Participate in employee engagement and recognition events.
  • Promote positive union relations and application of Collective Bargaining Agreement.

Human Resources Assistant

Epic - HMSHOST
Las Vegas, NV
02.2023 - 01.2024
  • Supported onboarding processes by reviewing confidential documents, completing I‑9 verification, and entering employee data into HR systems.
  • Assisted recruitment efforts by contacting qualified candidates, scheduling interviews, and preparing onboarding materials.
  • Organized personnel files, maintained document accuracy, and created employee identification materials.
  • Processed payroll deductions, incentives, and employee updates in the HR system.
  • Provided administrative and front‑desk support to ensure smooth HR operations.

Human Resources Coordinator

Tuscany Suites
Las Vegas, NV
09.2022 - 02.2023
  • Assisted with employee onboarding paperwork and background checks. Scheduled drug test appointments and coordinated meetings and interviews. Verified documents and reviewed candidates' resumes. Answered phone calls and processed I-9s and W-4s. Managed Excel spreadsheets and addressed employee concerns. Conducted employment verifications and performed data entry. Handled email management and document filing. Supported special events and employee recognition initiatives. Provided customer service and front desk assistance.

Dental Assistant

Pacific Dental Services
Las Vegas, NV
03.2022 - 08.2022
  • Oversaw patient care during dental treatments by managing x-ray and intraoral imaging processes. Coordinated patient charting and appointment scheduling to enhance operational efficiency. Organized room setup and breakdown while maintaining instrument sterilization standards. Promote a positive patient experience through outstanding customer service.

Live Bilingual Captioning Agent

Caption Call
Las Vegas, NV
09.2020 - 03.2022
  • Provided real-time captioning for live phone calls to support deaf and hard of hearing individuals. Maintained high accuracy through diligent attention to detail and rapid typing skills. Conducted thorough error checks and made quick corrections to enhance clarity of captions.

Education

Associates of Applied Science - Information Technology

Asher College
Las Vegas, NV
04-2024

Dental Assistant Certificate -

Dental Tech School
Las Vegas, NV
01.2022

High School Diploma - Human Resources Management Diploma

Cetis Baja California
Mexico
05-2018

Skills

  • Bilingual Spanish
  • Microsoft Office Suite
  • HRIS Oracle Peoplesoft & Success Factors
  • SCATS / OSHA Risk Management
  • HR policies, compliance & documentation
  • FMLA & ADA Administration
  • Adobe, Canva, Calendly, Level up, Equifax Workforce
  • Worker's compensation & Liability claims
  • Documentation and recordkeeping
  • Recruiting support - Indeed / LinkedIn
  • Organization & time management
  • Unemployment claims

Timeline

Human Resources Specialist

HMS Host International
01.2024 - Current

Human Resources Assistant

Epic - HMSHOST
02.2023 - 01.2024

Human Resources Coordinator

Tuscany Suites
09.2022 - 02.2023

Dental Assistant

Pacific Dental Services
03.2022 - 08.2022

Live Bilingual Captioning Agent

Caption Call
09.2020 - 03.2022

Associates of Applied Science - Information Technology

Asher College

Dental Assistant Certificate -

Dental Tech School

High School Diploma - Human Resources Management Diploma

Cetis Baja California