Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Bravo

Mckinney,TX

Overview

8
8
years of professional experience

Work History

Key Holder Leader

Levi Strauss
05.2024 - Current
  • Streamlined inventory management processes, ensuring accurate tracking of stock levels and timely replenishment of merchandise.
  • Participated in weekly meetings with management to review progress toward goals, discuss challenges faced by the team, and strategize solutions for future success.
  • Enhanced store performance by implementing effective merchandising strategies and optimizing product displays.
  • Maintained open lines of communication with both staff and management, fostering a team-oriented atmosphere that encouraged collaboration and mutual support.
  • Oversaw daily store operations while maintaining a professional demeanor under pressure and adapting quickly to changing priorities as necessary.

Overnight Stock Team Member

Banana Republic
01.2024 - 05.2024
  • Participated in regular training sessions to stay updated on company policies, procedures, safety regulations, and product knowledge.
  • Demonstrated adaptability by quickly adjusting to changes in merchandise layouts or stocking priorities as directed by management.
  • Supported store merchandising initiatives by setting up promotional displays according to planograms.
  • Reduced out-of-stock instances by consistently monitoring inventory levels and communicating needs to management in a timely manner.

Retail Sales Advisor

H&M Hennes & Mauritz
03.2021 - 12.2023
  • Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
  • Ensured high levels of customer satisfaction through excellent service, product knowledge, and problem-solving skills.
  • Boosted customer satisfaction by providing personalized product recommendations and efficient service.
  • Facilitated a welcoming environment for all shoppers through friendly interactions and attentive assistance.

Apparel Team Lead

Dicks Sporing Goods
08.2017 - 03.2021
  • Provided superior customer service leadership by greeting and assisting customers.
  • Followed company work processes to receive, open and unpack boxes, cartons and totes, stock merchandise, restock and rotate merchandise on shelves and build merchandise displays.
  • Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
  • Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.

Education

High School Diploma -

Frisco High School
Frisco, TX

Skills

  • Customer service focus
  • Cash handling proficiency
  • Employee scheduling
  • Interpersonal relations
  • Visual merchandising
  • Team Leadership

Languages

Spanish
Native or Bilingual

Timeline

Key Holder Leader

Levi Strauss
05.2024 - Current

Overnight Stock Team Member

Banana Republic
01.2024 - 05.2024

Retail Sales Advisor

H&M Hennes & Mauritz
03.2021 - 12.2023

Apparel Team Lead

Dicks Sporing Goods
08.2017 - 03.2021

High School Diploma -

Frisco High School

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Sofia Bravo