Sofia Cortez
Roswell,NM
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Johnnie’s Car Care
Roswell, NM
07.2023 - 08.2023
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed payments and updated accounts to reflect balance changes.
- Scheduled and confirmed appointments.
Receptionist
Atkins Engineering Associates Inc.
Roswell, NM
04.2022 - 01.2023
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Student Intern
Spine And Orthopedic Center Of New Mexico
Roswell, NM
06.2021 - 04.2022
- Identified, inspected and corrected data entry errors.
- Handled various clerical, documentation and data entry tasks.
- Performed data entry of confidential information into databases accurately and timely.
- Entered data into computer systems for document indexing and archiving.
- Collaborated with colleagues to coordinate workflow processes efficiently.
Technician
Atkins Engineering Associates Inc.
Roswell, NM
02.2021 - 06.2021
- Performed data entry tasks related to filing activities.
- Reviewed files to check for complete and accurate information.
- Retrieved requested files and delivered to appropriate personnel.
- Pulled files for staff, management and third-party requests.
- Scanned documents into electronic database system for archiving purposes.
Education
Some College (No Degree) - Nursing
New Mexico State University
Las Cruces, NMSkills
- Office Management
- Clerical Support
- File Management
- Data Entry
- Multi-Line Telephone Skills
- Meticulous and Organized
- Organization Skills
- Greeting and Seating Clients
- Recordkeeping and Bookkeeping
- Documentation and Reporting
- Time Management
- Multitasking and Prioritization
- Positive and Professional
- Professional Demeanor
- Verbal and Written Communication
Timeline
Receptionist
Johnnie’s Car Care
07.2023 - 08.2023
Receptionist
Atkins Engineering Associates Inc.
04.2022 - 01.2023
Student Intern
Spine And Orthopedic Center Of New Mexico
06.2021 - 04.2022
Technician
Atkins Engineering Associates Inc.
02.2021 - 06.2021
Some College (No Degree) - Nursing
New Mexico State University
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