Sofia Hernandez
Miami,FL
Summary
Demonstrated ability to improve store efficiency and maintain high accuracy in financial exchanges, contributing to significant customer retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Columbia Sportswear Company
08.2023 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Sales Associate
Gap Factory Outlet
09.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Forensic Psychology - Forensic Psychology
Miami Dade College
Miami, FLSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Cash Handling
- Cash Register Operation
- Stocking and Receiving
Languages
Estonian
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Columbia Sportswear Company
08.2023 - Current
Sales Associate
Gap Factory Outlet
09.2022 - 06.2023
Forensic Psychology - Forensic Psychology
Miami Dade College
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