Sofia Jeffrey
The Bronx,NY
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Best Choice restaurant
The Bronx, New York
02.2018 - Current
- Trained new cashiers on proper use of registers and store policies.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customer questions and provided store information.
- Answered customers' questions and provided information on store procedures or policies.
- Processed payments promptly for customers to exceed productivity standards.
- Built and maintained productive relationships with employees.
- Assisted cashiers with resolving customer complaints and inquiries.
- Monitored cashier performance, providing feedback as needed.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Elderly Caregiver
Mrs Benette
White Plains, New York
12.2016 - 02.2018
- Monitored and documented clients' advancements through assessments.
- Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
- Improved patient outlook and daily living through compassionate care.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Education
Maud McLeod High
Jamaica West IndiesSUNY
Skills
- Policy enforcement
- Team leadership
- Conflict resolution
- Customer service
- Manager support
- Adaptability and dependability
Timeline
Cashier Team Lead
Best Choice restaurant
02.2018 - Current
Elderly Caregiver
Mrs Benette
12.2016 - 02.2018
Maud McLeod High
SUNY