Overview
Work History
Education
Skills
Timeline
Generic

Sofia Jeffrey

The Bronx,NY

Overview

8
8
years of professional experience

Work History

Cashier Team Lead

Best Choice restaurant
The Bronx, New York
02.2018 - Current
  • Trained new cashiers on proper use of registers and store policies.
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customer questions and provided store information.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed payments promptly for customers to exceed productivity standards.
  • Built and maintained productive relationships with employees.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Monitored cashier performance, providing feedback as needed.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.

Elderly Caregiver

Mrs Benette
White Plains, New York
12.2016 - 02.2018
  • Monitored and documented clients' advancements through assessments.
  • Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.

Education

Maud McLeod High
Jamaica West Indies

SUNY

Skills

  • Policy enforcement
  • Team leadership
  • Conflict resolution
  • Customer service
  • Manager support
  • Adaptability and dependability

Timeline

Cashier Team Lead

Best Choice restaurant
02.2018 - Current

Elderly Caregiver

Mrs Benette
12.2016 - 02.2018

Maud McLeod High

SUNY

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Sofia Jeffrey