Sofia Licari

• Delivered exceptional customer service by addressing guest inquiries and resolving issues promptly.
• Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
• Trained new servers on menu offerings, service standards, and operational procedures.
• Managed multiple tables efficiently, maintaining attention to detail during high-volume shifts.

- 2022- Current, I babysit occasionally for two little boys (4 and 1) that live across the street from me.

- June 2023- August 2023, I babysat for two little girls (4 and 2) weekdays in the summer while their resident nanny was abroad.

- I have family ranging from the ages of 10 years to 6 months that I have babysat multiple times so I have a lot of experience over seeing kids of all ages.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.
• Worked different stations to provide optimal coverage and meet production goals.
• Operated register to process payments and collect cash payment for order totals.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.