Sofia Mazzanti
Corte Madera,CA
Summary
.Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in a role at Ellington and French.
Overview
4
4
years of professional experience
Work History
Cashier
Kitos Taco Shop
09.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, balancing daily sales and receipts.
- Assisted customers with inquiries, ensuring high levels of satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented strategies to reduce wait times during peak hours.
- Resolved customer complaints promptly, fostering positive shopping experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Crew Member
SoulCycle
04.2023 - 09.2024
- Provided exceptional customer service by responding to inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure safety and efficiency.
- Operated cash register accurately, handling transactions with attention to detail.
- Collaborated with team members to streamline workflow during peak hours.
Register
Swirl Soft Serve
04.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Redwood High School
Larkspur, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
Languages
Spanish
Limited Working
Timeline
Cashier
Kitos Taco Shop
09.2024 - Current
Crew Member
SoulCycle
04.2023 - 09.2024
Register
Swirl Soft Serve
04.2022 - 03.2023
High School Diploma -
Redwood High School