Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Sofia Mendez

San Antonio

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving customer satisfaction.

Overview

2
2
years of professional experience

Work History

Sales Associate

Nordstrom
11.2023 - 03.2024
  • Help customers feel and look their best through finding specific items to add to their wardrobe or creating a specific look for them.
  • Assist customers throughout their shopping experience and add to their experience by providing excellent customer service.
  • Collaborate with other departments and associates to make sure I am doing what I can to help the customer.

Sales Associate

Hotworx Sauna Fitness Studio
06.2023 - 10.2023
  • Schedule nonmembers to try a free workout class, give them a tour of the facility and go over membership options afterwards finding the best option that works for them.
  • Assist active members with purchasing retail items, redeeming rewards, and help them with their monthly membership.
  • Clean and sanitize saunas and workout areas, keep walkways clear of hazards, and keep areas organized and tidy.

Receptionist

Sinful Blink Beauty
04.2022 - 01.2023
  • Create appointments and schedule follow-ups for clients with lash extensions and waxes, as well as reviewing their services and making sure they are satisfied.

Crew Member

Jugo Juicery
12.2021 - 03.2022
  • Make acai bowls and smoothies of the customer's choice, creating a friendly environment and welcoming experience

Education

Associate of Science -

Northwest Vista College
San Antonio, Texas
12.2026

High School Diploma - undefined

SA Leadership Academy
San Antonio, Texas
09.2021

Skills

  • Goal oriented
  • Leadership and goal setter
  • Teamwork and collaboration
  • Proficient with POS systems
  • Excellent interpersonal and communication skills
  • Exceptional customer service
  • Poised under pressure
  • Experience in office and organization
  • Fun and energetic
  • Problem solving and very self sufficient

Affiliations

I am a Young Adults Group leader at Outer West Community Church and spend time leading and helping young adults grow their relationship with Jesus. I also help host Young Adults fellowship events and build relationships outside of weekly meetings.

Interests

I am currently in school to become a pharmacist and doctor of pharmacy, I am looking to gain experience in a pharmacy environment and work with a pharmacist to see what the job truly entails before entering my program I am passionate about helping others and supporting people from all walks of life I am very involved in my church and love sharing my faith with others, and how Jesus has changed my life I love to volunteer and work with organizations in my free time and find lots of enjoyment and fulfillment in helping others

Timeline

Sales Associate

Nordstrom
11.2023 - 03.2024

Sales Associate

Hotworx Sauna Fitness Studio
06.2023 - 10.2023

Receptionist

Sinful Blink Beauty
04.2022 - 01.2023

Crew Member

Jugo Juicery
12.2021 - 03.2022

High School Diploma - undefined

SA Leadership Academy

Associate of Science -

Northwest Vista College