Sofia Montano
Deltona,FL
Summary
Associate sales representative with over nine years of extensive experience in the hospitality industry, excelling in customer relationships. Demonstrates a strong foundation in communication, problem-solving, and interpersonal skills, coupled with meticulous attention to detail. Poised to leverage a rich background in health science and interpersonal relationships to drive sales, enhance client satisfaction, and contribute to team success.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
MidFlorida Cancer Centers
Orange City
10.2024 - 10.2024
- Collaborate with the oncologist and team of clinical healthcare professionals to execute a plan of care while proactively solving challenges and ensuring the timely availability of medications and services for patients
- Facilitate communication between hospitals, physicians, and tertiary care centers to provide personalized support and guidance to patients and their families throughout their cancer treatment journey, offering emotional and practical assistance to enhance their overall well-being and resilience
Certified Corporate Bar and Service Trainer
HOA
Central Florida
03.2018 - 10.2022
- Trained staff members at multiple store locations in Central Florida during high-volume sales events to execute the daily functions of a restaurant
- Collaborated with the brand marketing team to create engaging and interactive promotional campaigns on social media, displaying brand values and customer experiences, ultimately driving customer engagement and loyalty
Sales Associate
Preferred Guest Resorts
Winter Park
08.2015 - 03.2018
- Provided clients with well-researched travel options, including timeshares, car rentals, cruise fares, hotel and resort accommodations, and travel insurance policies
- Utilized client feedback and booking data to personalize travel recommendations and upsell additional services, enhancing the overall customer experience and increasing sales efficiency
Education
Bachelor of Science - Health Science
Seminole State College
Sanford05.2022
Skills
- Medical terminology
- HIPAA protocol adherence
- Healthcare documentation
- Interpersonal communication
- Research and analysis
- Sales experience
- Organizational
- Customer engagement
- Goal-oriented
- Leadership experience
- Experience with EHR
Awards
- Cum Laude Honors
- Graduated with a 3.6 GPA
- Presidents List, recognized for achieving outstanding 4.0 GPA for seven consecutive terms.
Languages
- Fluent English
- Fluent Spanish
Timeline
Patient Care Coordinator
MidFlorida Cancer Centers
10.2024 - 10.2024
Certified Corporate Bar and Service Trainer
HOA
03.2018 - 10.2022
Sales Associate
Preferred Guest Resorts
08.2015 - 03.2018
Bachelor of Science - Health Science
Seminole State College
Similar Profiles
Dana HaynesDana Haynes
Oncology/Hematology Lead Nurse at Midflorida Cancer CentersOncology/Hematology Lead Nurse at Midflorida Cancer Centers
Brianna EstevesBrianna Esteves
Registration Specialist at Cancer and Hematology Centers of MichiganRegistration Specialist at Cancer and Hematology Centers of Michigan
Navdeep KaurNavdeep Kaur
Medical Assistant at The Cancer and Hematology CentersMedical Assistant at The Cancer and Hematology Centers