Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sofia Morillo

Katy,Texas

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

1
1
year of professional experience

Work History

Hostess

Rockstar Spa Bus
02.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Used cash registers and credit card machines to cash out customers.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Sales Advisor

Office Depot Inc
07.2023 - 10.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Demonstrated features, answered questions and offered solutions.

Sales Associate

Yankee Candle
01.2023 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Abercrombie & Fitch
11.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Associate of Arts - Elementary School Teaching

Houston Community College
Katy, TX
05.2024

High School Diploma -

Cinco Ranch High School
Katy, TX
05.2022

Skills

  • Guest Engagement
  • Reservations Management
  • Guest Complaint Resolution
  • Server Support
  • Cleaning and Sanitation
  • Hospitality Service Expertise
  • Payment Processing
  • Guest Relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Advisor

Office Depot Inc
07.2023 - 10.2023

Hostess

Rockstar Spa Bus
02.2023 - Current

Sales Associate

Yankee Candle
01.2023 - 03.2023

Sales Associate

Abercrombie & Fitch
11.2022 - 03.2023

Associate of Arts - Elementary School Teaching

Houston Community College

High School Diploma -

Cinco Ranch High School
Sofia Morillo