Open To Work
Hi, I’m
Sofia Peinado
Queen Creek,AZ
Summary
Psychology undergraduate at Arizona State University with leadership experience as a Shift Lead. Proven success in training employees and fostering clear communication. Achieved significant improvements in operational efficiency within fast-paced service settings.
Overview
2
years of professional experience
1
year of post-secondary education
2
Certifications
Work History
Salad And GoSan Tan Valley, Arizona
Shift Lead
07.2024 - Current
Job overview
- Supervised team members during high-volume service periods.
- Managed inventory levels and restocked supplies as needed.
- Ensured compliance with health and safety regulations in the kitchen.
- Resolved customer complaints promptly to ensure satisfaction.
- Performed opening and closing procedures, such as setting alarm systems, counting money.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Provided guidance and support to other team members as needed.
- Delegated tasks to employees and monitored activities and task completion.
Handel's Homemade Ice CreamQueen Creek, AZ
Team Member & Ice Cream Maker
12.2023 - 05.2024
Job overview
- Served customers in a friendly and efficient manner during busy shifts.
- Prepared and scooped ice cream to meet customer preferences and orders.
- Assisted with inventory management by restocking supplies as needed.
- Handled cash transactions accurately at the register during peak hours.
- Supported training of new team members on daily tasks and procedures.
- Operated ice cream machines for consistent product quality and texture.
Education
Central Arizona CollegeSan Tan Valley, AZ
Associate of Arts from Psychology
08.2024 - 12.2025
University Overview
- Dean's List
- Accelerated Student
- 3.5 GPA
- Additional Coursework in Child Development, Psychology, Special Education, and Communications
- Community based volunteering
Arizona State UniversityMesa, AZ
Some College (No Degree) from Counseling And Applied Psychological Science, BS
Skills
- Customer service
- Employee training
- Team leadership
- Strong verbal and written communication
- Inventory management
- Health and safety compliance
Certification
Adult, Child, and Infant CPR/AED Certification- Issued Mar 24, 2024 by ProTrainings
ServSafe Certification- Issued Jan 28, 2026 by National Restaurant Association
Work Preference
Work Type
Full TimePart TimeInternshipLocation Preference
On-SiteHybridTimeline
Central Arizona College
Associate of Arts from Psychology
08.2024 - 12.2025
Shift Lead
Salad And Go
07.2024 - Current
Team Member & Ice Cream Maker
Handel's Homemade Ice Cream
12.2023 - 05.2024
Arizona State University
Some College (No Degree) from Counseling And Applied Psychological Science, BS