Sofia Perez
Converse,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cashier
La Madeleine
, TX
03.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Checked personal identifications during alcohol and tobacco sales.
- Scanned items and checked pricing on cash register for accuracy.
Hospice Junior Volunteer
Family Home Health And Hospice
Addison , IL
05.2020 - 08.2020
- Filed paperwork in an organized manner according to established protocols.
- Attended community outreach events representing the organization's interests.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Provided companionship to hospice patients and their families, offering emotional support.
Education
High School Diploma -
Northeast Lakeview College
Universal City, TXSkills
- Cash Handling
- Customer Assistance
- Product Recommendations
- Payment Processing
- Customer Service
- Order Taking
- Credit and cash transactions
- Guest inquiries
- Communication
- Team player
- Adaptability
Certificate
- Patient Care Technician( PCT) certified
Timeline
Cashier
La Madeleine
03.2023 - Current
Hospice Junior Volunteer
Family Home Health And Hospice
05.2020 - 08.2020
High School Diploma -
Northeast Lakeview College
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