Summary
Overview
Work History
Education
Skills
Timeline
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Sofia Sese

Pembroke Pines,FL

Summary

Hard working team player willing to learn and initiate effective systems within area of work I apply myself in. I have a passion for organization and love taking the time to solve issues in an adequate way. I'm currently studying psychology because I love connecting with people and I believe this is a great quality to have in any field of work. I have had much experience working and I'm always willing to gain more and learn as much as possible.

Overview

3
3
years of professional experience

Work History

Associate

Mattress Kings
02.2023 - Current
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Created solutions for company to satisfy specific needs, quality and budget.
  • Developed and implemented strategies to increase organization within the company.
  • Friendly helper willing to listen and learn more about what need to be done and do so effectively.

Host

Village Tavern
07.2022 - 12.2022
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Accommodated special seating requests for guests to enhance satisfaction.

Sales Associate

Yankee Candle
08.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Pizza Maker

Pieology
05.2021 - 07.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.


Babysitter

The Local Church
06.2020 - 08.2020
  • Organized and maintained children's curricular and personal scheduling.
  • Maintained a clean and sanitary environment in order to decrease spread of germs/sickness.
  • Created a safe space for the children to communicate and have a sense of security when away from parents
  • Patience

Education

Associate of Arts - Psychology

Broward College
Fort Lauderdale, FL
06.2024

High School Diploma -

Pembroke Pines Charter High School
Pembroke Pines, FL
06.2022

Skills

  • Organization
  • Return and Exchange Processing
  • Providing Feedback
  • Cooperative Team Player
  • Issue Resolution
  • Initiative
  • Multiple Priorities Management

Timeline

Associate

Mattress Kings
02.2023 - Current

Host

Village Tavern
07.2022 - 12.2022

Sales Associate

Yankee Candle
08.2021 - 06.2022

Pizza Maker

Pieology
05.2021 - 07.2021

Babysitter

The Local Church
06.2020 - 08.2020

Associate of Arts - Psychology

Broward College

High School Diploma -

Pembroke Pines Charter High School

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Sofia Sese