Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sofia Smith

Sofia Smith

Vail,CO

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

5
5
years of professional experience

Work History

Spanish Medical Interpreter

Vail Valley Interpreters
Vail, CO
06.2024 - Current
  • Facilitated conversations between doctors and patients by providing interpretation of dialogue.
  • Provided translation assistance for legal documents or forms pertaining to medical treatments or procedures.
  • Demonstrated sensitivity towards diverse cultural backgrounds while providing interpretation services.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

AM Server

The Sebastian Hotel
Vail
06.2023 - 06.2024
  • Demonstrated a high level of attention to detail by ensuring all orders were accurate and complete
  • Demonstrated a high level of multitasking by efficiently handling multiple orders at once
  • Exhibited strong teamwork by collaborating with kitchen staff to ensure accurate and timely order fulfillment

Food and Beverage Server

The Sonnenalp Hotel
Vail
12.2021 - 06.2023
  • Developed and maintained relationships with hotel guests to increase loyalty and repeat business
  • Provided information to guests regarding the hotel's amenities, services, and local attractions
  • Greeted guests and visitors warmly and professionally, enhancing the hotel's reputation for excellent customer service
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Assisted bus persons in clearing dishes from tables between courses.

Translator and Linguist

Stillman Translations
Vail
03.2020 - 12.2021
  • Interpreted consecutive and simultaneous conversations between two or more languages
  • Successfully translated a complex medical document from English to Spanish, ensuring accuracy and preserving the document's original intent
  • Coordinated with other language experts to provide high-quality translations

Food and Beverage Attendant

The Sonnenalp Hotel
Vail
12.2019 - 03.2020
  • Cross-trained in multiple areas of the restaurant, providing flexibility and allowing for better customer service
  • Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Maintained dining and food service areas to maximize safety and cleanliness.

Education

Technical-Scientific Translator -

Caece University
Mar del Plata
05.2020

Skills

  • Customer service
  • Active listening
  • Communications
  • Adaptability
  • Time management
  • Conflict resolution
  • Team collaboration
  • Detail orientation

Languages

  • English
  • Spanish

Timeline

Spanish Medical Interpreter

Vail Valley Interpreters
06.2024 - Current

AM Server

The Sebastian Hotel
06.2023 - 06.2024

Food and Beverage Server

The Sonnenalp Hotel
12.2021 - 06.2023

Translator and Linguist

Stillman Translations
03.2020 - 12.2021

Food and Beverage Attendant

The Sonnenalp Hotel
12.2019 - 03.2020

Technical-Scientific Translator -

Caece University

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