Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sofia Toledo

Atascadero,CA

Summary

Dependable, energetic, and quick-learning candidate with strong skills in communication, problem-solving, and efficiency. Experienced in both leadership support and frontline customer service, delivering fast, accurate, and customer-focused service. Bilingual in English and Spanish, with a strong commitment to teamwork, adaptability, and creating positive experiences while bringing a strong work ethic to every opportunity for growth.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

McDonald's
Atascadero, California
08.2023 - Current
  • Managed multiple roles, including drive-thru order taking, cash handling, and order presentation, while maintaining strong accuracy and speed.
  • Assisted in management responsibilities such as opening registers, logging tills, and troubleshooting the mobile app and promotions.
  • Facilitated communication for management as translator, resolving customer issues and employee questions with efficiency.
  • Trusted with secure fingerprint authorization, a responsibility typically reserved for managers.
  • Maintained low service times and high accuracy through proactive communication with cashiers and kitchen staff.
  • Recognized for strong multitasking skills, and efficiency in a fast-paced environment.

Paw committee

Atascadero High School
Atascadero, California
08.2024 - 06.2025

High School PAWS Club Member

  • Promoted school spirit by organizing events such as football games, school dances, and student engagement activities.
  • Partnered with various clubs to enhance visibility and fundraising initiatives.
  • Supported event planning, setup, and decorations to promote efficient execution.
  • Participated in monthly volunteer visits with Steps in Atascadero, supporting students with disabilities in educational and social activities.
  • Helped organize crafts, seasonal projects, and gardening activities to encourage creativity and inclusion.

Education

High School Diploma -

Atascadero High School
Atascadero, CA
06-2025

Some College (No Degree) - Child Development

Cuesta College
San Luis Obispo, CA

Skills

  • Customer Service & Conflict Resolution
  • Multitasking in Fast-Paced Environments
  • Bilingual communication (English and Spanish)
  • Leadership & Team Collaboration
  • Cash Handling & POS System Accuracy
  • Event Planning & Organization
  • Efficiency & Time Management
  • Problem-Solving & Adaptability

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Paw committee

Atascadero High School
08.2024 - 06.2025

Cashier Team Lead

McDonald's
08.2023 - Current

High School Diploma -

Atascadero High School

Some College (No Degree) - Child Development

Cuesta College