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Detail-oriented Patient Intake Coordinator with 7+ years of experience supporting high-volume healthcare environments. Expertise in patient registration, insurance verification, and electronic health records management. Recognized for improving workflow efficiency, reducing errors, and delivering compassionate patient service. Strong ability to manage multiple priorities while maintaining strict HIPAA compliance and enhancing the overall patient experience.

Experienced Medical Administrative Assistant with a strong background in healthcare administration and patient care support. Skilled in medical scheduling, insurance verification, EHR documentation, and patient intake within hospital and clinical settings. Certified Nursing Assistant and Certified Medical Assistant with a commitment to providing compassionate patient care and maintaining efficient healthcare operations.
Dedicated and detail-oriented Medical Administrative Assistant with over [Number] years of experience streamlining operations within high-volume hospital and clinical environments. Expert in managing the patient lifecycle, from initial intake and insurance verification to complex medical scheduling and accurate EHR documentation. Leveraging a dual background as a Certified Nursing Assistant (CNA) and Certified Medical Assistant (CMA), I possess a unique 360-degree understanding of healthcare delivery. This clinical foundation allows me to facilitate seamless communication between patients and providers, ensure HIPAA compliance, and maintain a compassionate, patient-centered atmosphere. Proven track record in optimizing administrative workflows, reducing wait times, and improving the accuracy of medical billing and coding records. Committed to organizational excellence and the delivery of high-quality healthcare support.

 Experienced Administrative Assistant with hands-on experience in medical billing, insurance claims processing, patient account follow-up, and clinical administrative support. Trained in healthcare billing systems including EPIC and AS400, with a strong understanding of revenue cycle workflows, confidentiality standards, and remote-ready work practices. Proven ability to maintain accuracy, meet deadlines, and support efficient healthcare operations. 

Dedicated and highly organized healthcare administrative professional with over 6 years of experience in patient admissions, front desk operations, medical records coordination, and surgery scheduling support. Proven track record of providing exceptional service to patients and families while ensuring all registration, insurance, and consent documentation is complete and accurate. Skilled in working independently, maintaining patient confidentiality, managing clinical communication, and contributing to quality improvement initiatives.

Sofia Assanmal Pelaez

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Administrative Assistant

Administrative Assistant Intern

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Bachelor of Science - Nursing

Bachelor of Science - Psychology

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Bachelor of Science - Nursing

Administrative Assistant

Administrative Assistant Intern

Bachelor of Science - Psychology

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