Sofiia Hohun

• Provided front-desk support, assisting students, families, and staff with inquiries using professional communication and customer service skills
• Managed student records, forms, and documentation using Microsoft Excel, Word, and student information systems (e.g., Banner/PeopleSoft)
• Scheduled appointments, meetings, and events using Microsoft Outlook and shared digital calendars
• Entered, updated, and organized data using Excel spreadsheets and Google Sheets
• Supported planning and logistics for student events and orientations using event registration tools and sign-in systems
• Maintained digital and physical filing systems using Google Drive and OneDrive
• Prepared reports, presentations, and informational materials using PowerPoint and Word
• Communicated with students and parents through email, phone systems, and office platforms
• Collaborated with multiple campus departments using shared documents and cloud-based tools

• Recruited prospective students and communicated with families about academics, campus life, and admissions
• Welcomed and supported new students during their transition to boarding and military school life
• Worked directly with parents during campus visits and school engagement events
• Coordinated Parent–Student Evening programs, including scheduling and logistics
• Managed student paperwork and admissions documentation
• Used Microsoft Excel to track student data, event attendance, and communications
• Organized off-campus recruitment events and community outreach tours
• Represented the school at public events as a student leader and ambassador
• Created and managed student ambassador social media (Instagram & TikTok) to promote campus life
• Increased digital engagement through student-focused online content

• Greeted patients and managed front-desk operations in a fast-paced medical clinic

• Scheduled appointments and maintained calendars using electronic booking systems

• Answered multi-line phones and responded to email inquiries professionally

• Entered and updated records using Microsoft Excel, Word, and electronic filing systems

• Organized confidential documents and maintained accurate digital and physical files

• Assisted with patient check-in, forms, and daily administrative reports

• Coordinated communication between patients and clinic staff