Sofija Drca
Buffalo,NY
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Asbury Pointe. Proven ability to enhance guest engagement and satisfaction through personalized service and effective team collaboration. Skilled in menu design and maintaining cleanliness standards, ensuring a welcoming dining environment. Adaptable and reliable, committed to delivering quality service.
Overview
2
2
years of professional experience
Work History
Server
Asbury Pointe
Buffalo, NY
08.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Processed customer orders accurately using point-of-sale systems.
- Assisted in training new staff on menu items and service protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Master of Science - Nursing
D’Youville University
Buffalo, NY05.2029
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Cleanliness standards
- Team collaboration
- Table setting
- Foreign language proficiency
- Menu design
- Team player
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
Languages
Serbian
Full Professional
Timeline
Server
Asbury Pointe
08.2024 - Current
Master of Science - Nursing
D’Youville University