Sofiya Tayrova
Miamisburg
Summary
Motivated college student with a strong desire to utilize skills in database management, spreadsheet, and other computer applications to take on challenging work assignments and provide valuable support to the management team. Possesses excellent communication, writing, and editing abilities. Highly attentive to detail and focused on meeting deadlines.
Overview
2
2
years of professional experience
Work History
Pharmacy Customer Service Associate
Walgreens
11.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled billing and payment issues by following guidelines and resolving disputes.
NUTRITION SERVICE WORKER
Kettering Health
11.2022 - Current
- Operated kitchen equipment such as dishwashers correctly to handle kitchen support work
- Handled incoming phone calls from patients to assist with navigating menus and selecting food choices
- Oversaw proper portion control when serving food
- Followed infection-control and prevention processes to minimize risks to vulnerable patients
Education
No Degree - Business Administration And Management
Sinclair Community College
Dayton, OH12-2025
HIGH SCHOOL DIPLOMA -
Miamisburg Highschool
Miamisburg, OH05.2023
Skills
- Customer service
- Team collaboration
- Complaint resolution
- Microsoft office
- Sales transactions
- Data management
Accomplishments
- Completed hands-on financial statement preparation for simulated business scenarios
- Gained proficiency in Microsoft Office tools, including advanced Excel functions and PowerPoint design
- Communicated with brokers and shippers to confirm load details and negotiate rates
Languages
Turkish
Native or Bilingual
Russian
Limited Working
Arabic
Elementary
French
Elementary
Timeline
Pharmacy Customer Service Associate
Walgreens
11.2024 - Current
NUTRITION SERVICE WORKER
Kettering Health
11.2022 - Current
HIGH SCHOOL DIPLOMA -
Miamisburg Highschool
No Degree - Business Administration And Management
Sinclair Community College
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