Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic
Naireet Mitra

Naireet Mitra

Issaquah,WA

Summary

Versatile professional with expertise in customer service, team leadership, and operations management. Bilingual in English and Bengali, skilled in financial auditing, guest relations, and administrative support. Currently pursuing a BAS in Data Management and Analysis, committed to delivering exceptional results and contributing value in dynamic and fast-paced environments.

Overview

11
11
years of professional experience

Work History

Guest Service Agent

Fairfield Marriott
01.2025 - Current
  • Delivered exceptional guest experiences through attentive service and personalized interactions.
  • Managed check-in and check-out processes efficiently, ensuring timely room assignments.
  • Resolved guest complaints promptly to maintain high satisfaction levels and loyalty.
  • Coordinated with housekeeping and maintenance teams to ensure room readiness and quality standards.
  • Trained new staff on company policies, customer service standards, and operational procedures.
  • Monitored booking systems to manage reservations effectively and optimize occupancy rates.
  • Developed strong relationships with guests, contributing to repeat business and positive reviews.

Individual Provider

Consumer Direct Care Network Washington
01.2020 - Current
  • As an individual provider I provide in-home care to clients who are eligible for Medicaid in-home care services. I am certified and trained.

Dish Machine Operator

Bon Appetit At Google
01.2022 - 01.2023
  • Worked as a Dish Machine Operator in the kitchen at a Google office through compass group.

Lab Assistant

Bellevue College
01.2020 - 01.2022
  • Assisted with computers, programs, printing, Excel, and student inquiries. Maintained cleanliness.

Service Team Lead

Big Lots
01.2019 - 01.2021
  • Oversee front operations, cashiers, and registers. Handle store openings, closings, tills, deposits, reward signups, and ensure staff meet job requirements.

Night Audit

The Woodmark Hotel and Still Spa
01.2018 - 01.2019
  • Completed audits, managed hotel, solved issues, assisted guests, answered calls. Valet.

Night Stocker

Costco Wholesale Corp
06.2018 - 09.2018
  • Stocked aisles, operated bailer, assisted departments, ensured readiness for walkthrough.

Sales Associate

Lowe's Home Improvement
10.2016 - 02.2017
  • As a sales associate, I sold appliances, answered customer queries, scheduled deliveries, and met sales quotas.

Assistant Teacher

Bright Horizons
06.2014 - 01.2015
  • As an assistant teacher, I ensured kids' safety, led activities, coordinated events, and resolved issues.

Education

BAS - Data Management and Analysis

Bellevue College
07.2025

Associate in arts & sciences - undefined

Bellevue College
01.2019

Skills

  • Sales experience (sales associate)
  • Accounting experience (more than 1 year)
  • Guest services experience
  • Managerial experience (in guest services)
  • Front Desk experience
  • Bilingual (English & Bengali)
  • Stocking experience
  • Auditing experience
  • Valet/Bellemn
  • Exceptional customer service skills
  • Guest communication
  • Listening skills

Language

English
Bengali

Timeline

Guest Service Agent

Fairfield Marriott
01.2025 - Current

Dish Machine Operator

Bon Appetit At Google
01.2022 - 01.2023

Individual Provider

Consumer Direct Care Network Washington
01.2020 - Current

Lab Assistant

Bellevue College
01.2020 - 01.2022

Service Team Lead

Big Lots
01.2019 - 01.2021

Night Stocker

Costco Wholesale Corp
06.2018 - 09.2018

Night Audit

The Woodmark Hotel and Still Spa
01.2018 - 01.2019

Sales Associate

Lowe's Home Improvement
10.2016 - 02.2017

Assistant Teacher

Bright Horizons
06.2014 - 01.2015

BAS - Data Management and Analysis

Bellevue College

Associate in arts & sciences - undefined

Bellevue College

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