Summary
Overview
Work History
Education
Skills
Photography
Languages
Timeline
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Luna Rivera

Las Vegas,NV

Summary

Highly motivated and experienced individual. Known for exceptional and friendly customer service experience. Outgoing, always hard-working, and eager to learn more. Passionate about growing, learning, and becoming the best version of myself in each role that I have taken on. Consistently achieve goals, quotas, and expectations.

Overview

9
9
years of professional experience

Work History

Material Handler

Johnstone Supply
4875 E Cheyenne Ave
07.2022 - Current
  • Operated forklifts and pallet jacks to transfer large products from one area of the warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Packed items into appropriate containers for shipment.
  • Listened closely during team meetings to gain a complete understanding of duties required for each shift, completing priority tasks first.

Sales Lead

The Home Depot
01.2020 - 01.2022
  • Provided positive first impressions to welcome new and existing customers.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company procedures, product knowledge, customer service and selling techniques.
  • Worked with contractors, casinos, home-builders, etc. to create large orders for their projects and generated large revenue amounts.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Earned 3rd place in overall sales in the Western District for the company.
  • Evaluated inventory and delivery needs to meet customer demands and satisfaction.
  • Increased sales and customer satisfaction through personalized servicing.
  • Built strong client relationships and provided high value-adding services, resulting in increased company market share.

Catering Specialist

Peppercorn Kitchen
06.2015 - 12.2019
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with the formality and specifications of each event.
  • Maintained a flexible work schedule to meet event needs and kept a perfect attendance record.
  • Created an enjoyable event atmosphere through friendly and enthusiastic interactions,
  • Helped chefs prepare and present food to event guests with strong attention to detail.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

Associate of Science - Criminal Justice

College of Southern Nevada
Las Vegas, NV
05.2025

Associate of Science - Criminal Justice

Santa Monica College
Santa Monica, CA
05.2025

High School Diploma -

Bishop Conaty Our Lady of Loretto High School
Los Angeles, CA
06.2017

Skills

  • Customer Service
  • leadership
  • Teamwork
  • Product Recommendations
  • Quotas and Goals
  • Great communication skills

Photography

- Keep personal albums of edited and unedited photos from everyday life experiences

Languages

Spanish
Native or Bilingual

Timeline

Material Handler

Johnstone Supply
07.2022 - Current

Sales Lead

The Home Depot
01.2020 - 01.2022

Catering Specialist

Peppercorn Kitchen
06.2015 - 12.2019

Associate of Science - Criminal Justice

College of Southern Nevada

Associate of Science - Criminal Justice

Santa Monica College

High School Diploma -

Bishop Conaty Our Lady of Loretto High School
Luna Rivera