Dynamic and dedicated professional with experience in customer service at Ingles, Walmart, and Elmo's Diner. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in cash handling and inventory control, demonstrating strong work ethic and integrity. Committed to maintaining a clean and organized environment to support business success.
Overview
3
3
years of professional experience
Work History
Cashier
Ingles
Sylva, NC
11.2024 - Current
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Stocking Associate
Walmart
Durham, NC Then Transferred To Sylva, NC
07.2024 - 11.2024
Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Collaborated with team members to maintain a clean, organized work environment.
Maximized sales floor appeal with timely merchandise replenishment and presentation.
Greeted customers and directed to requested products.
Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Busser/Restaurant Waiter
Elmo's Diner
Durham, NC
02.2022 - 05.2023
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed cups and plates to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
Education
High School Diploma -
Leesville Road High School
Raleigh, NC
06-2022
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
ID verification
Attention to detail
Loyalty program promotions and discounts
Liquor law compliance
Basic math
Cash handling and management
Interests
Animal Care
Swimming
Music
Creating digital artwork using Procreate
Crafts like cross-stitching, diamond painting, jigsaw puzzles
Singing
Sudoku
Working with my hands and fixing things
Video Gaming
Volunteering at local animal shelters and rescue organizations