Hostess
Bluewater Boathouse Seafood Grill
06.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
* Seasonal position *
