KENYA MCARTHUR
Fayetteville,NC
Summary
Recent graduate from a prestigious university with a strong foundation in criminal justice through comprehensive coursework. Additionally, I bring valuable experience from the food service industry, where I honed my customer service, teamwork, and problem-solving skills. Eager to apply my academic knowledge and practical experience, I am seeking a position where I can contribute my strong work ethic, enthusiasm for learning, and commitment to team success while continuing to grow professionally.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Uptown's Chicken and Waffles
11.2024 - 09.2025
- Warmly greeted guests, creating a welcoming first impression and positive dining experience.
- Managed and maintained an organized waitlist during peak hours to ensure efficient and fair seating.
- Coordinated closely with servers and kitchen staff to support smooth operations and timely service.
- Handled guest inquiries and complaints, providing solutions to enhanced customer experience.
Sandwich Artist
Subway
08.2023 - 07.2024
- Provide excellent customer service and meet the needs of customers in a friendly and efficient manner
- Collaborated with team members to streamline the sandwich assembly process
- Trained new employees on food safety protocols and customer service best practices
- Prepare sandwiches and other menu items according to customer specifications and company formulas
- Understand and adhere to proper food handling, safety, and sanitation standards
Education
Bachelor of Science - Criminal Justice
North Carolina A & T State University
Greensboro, NC12.2023
Skills
- Customer service
- Microsoft Programs
- Team Leadership
- Analytical Thinker
- Strong multitasking
Timeline
Restaurant Hostess
Uptown's Chicken and Waffles
11.2024 - 09.2025
Sandwich Artist
Subway
08.2023 - 07.2024
Bachelor of Science - Criminal Justice
North Carolina A & T State University
ACTIVITIES AND HONORS
- Dean's List (2020-2023)
- University Marching Band (2019-2022)
- Upward Bound : Math and Science (2015-2019)