Solomon Hammond
Baltimore,MD
Summary
Proven to excel in customer service and cash handling, I significantly enhanced customer satisfaction during my tenure at Family Dollar. Leveraging strong communication and organizational skills, I maintained a near-perfect accuracy in transactions, fostering repeat business through exceptional customer relations and efficient problem resolution.
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Family Dollar
04.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Bachelor of Social Science - Social Sciences
Coppin State University
Baltimore, MD12.2024
Diploma in Public Administration - Public Administration
University of Ghana
Accra - Ghana10.2022
High School Diploma -
Tema Methodist Day Senior High School
Accra - Ghana06.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Organizational abilities
- Order Taking
- Professionalism and Courtesy
- Cash Management
- Basic Math Competence
- Cash register systems
- Cash handling expertise
Accomplishments
1. Athletics scholarships from both University of Ghana and Coppin State University
2. Most Valuable Player award in track and field at Coppin State University 2023
3. MEAC Indoor Championship 200m gold medalist 2024
4. MEAC Outdoor Championship silver and bronze medalist in 100m and 200m respectively 2024
5. All African Games 4X100m silver medalist 2024
Timeline
Cashier
Family Dollar
04.2023 - 12.2024
Bachelor of Social Science - Social Sciences
Coppin State University
Diploma in Public Administration - Public Administration
University of Ghana
High School Diploma -
Tema Methodist Day Senior High School
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