Solomon O'Dell
Milton,WV
Summary
I started with Sheetz over eleven years ago as an overnight supervisor. Within two years, I was promoted to an Assistant Manager and then to a Store Manager. During my time as a Store Manager, I have managed three different stores, one of which was a new store opening that I am still currently at. In the past I was a TIPs trainer and Servsafe proctor and am currently a CPC for region 1 with aspirations of moving into a District Manager role. Our store is a three time winner of Top 52.
Overview
12
12
years of professional experience
Work History
Store Manager
Sheetz
06.2012 - Current
- Improved customer satisfaction through staff training in customer service.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Increased store profitability by implementing efficient inventory management strategies.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Education
No Degree - Teaching, Business Management
Marshall University
Huntington, WVHigh School Diploma -
Wayne High School
Wayne06.2000
Skills
- Employee Training
- Team Development
- Talent Recruitment
- Culture Development
- Multitasking and Organization
- Customer Service
- Team Leadership
- Financial Operations Management
- Work Planning and Prioritization
- Customer Service Management
- Payroll Management
Timeline
Store Manager
Sheetz
06.2012 - Current
No Degree - Teaching, Business Management
Marshall University
High School Diploma -
Wayne High School
Similar Profiles
Lennon AndersonLennon Anderson
Store Team Member at SheetzStore Team Member at Sheetz
Solai ColemanSolai Coleman
Associate at SheetzAssociate at Sheetz
TAYLOR STEWARTTAYLOR STEWART
Shift Supervisor at SheetzShift Supervisor at Sheetz
Zachary AdkinsZachary Adkins
Stock Guy / Laberor/ Sales at SheetzStock Guy / Laberor/ Sales at Sheetz
Kimberly MayesKimberly Mayes
Outpatient Surgery RN at St. Mary's Medical CenterOutpatient Surgery RN at St. Mary's Medical Center