Somer Bell
Minden,LA
Summary
Proven professional with experience at Fairfield Family Medicine, adept in organization and verbal communication. Excelled in client satisfaction and confidentiality, enhancing office efficiency and client trust. Skilled in data entry and managing schedules, consistently resolving customer issues, contributing to a positive workplace environment.
Overview
18
18
years of professional experience
Work History
Receptionist/ Referral Coordinator
Fairfield Family Medicine
09.2008 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Legal Assistant
Webster-Bossier Parish DA Office
06.2004 - 03.2013
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Criminal Justice
LSUS
Shreveport, LA2005
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Schedule management
- Verbal and written communication
- Professional demeanor
- Service-oriented mindset
Timeline
Receptionist/ Referral Coordinator
Fairfield Family Medicine
09.2008 - 01.2022
Legal Assistant
Webster-Bossier Parish DA Office
06.2004 - 03.2013
Criminal Justice
LSUS
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