SOMIYA JOHNSON
Randallstown,MD
Summary
Recent criminal justice graduate with a solid academic foundation in criminology, criminal law, and the justice system. Strong research skills and attention to detail complement a thorough understanding of legal frameworks and ethical standards. Proven ability to thrive in fast-paced, collaborative environments, demonstrating adaptability and teamwork. Eager to use knowledge and passion in entry-level roles, committed to driving positive change within communities.
Overview
2
2
years of professional experience
Work History
Sales Associate
HomeGoods
09.2025 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Homesense
11.2024 - 01.2025
- Delivered excellent customer service and processed transactions in an efficient and timely fashion at the cash register.
- Collaborated with team members through usage of an earpiece to ensure operations ran smoothly.
- Prepared detailed descriptions for pay holds to support in inventory tracking.
- Removed security sensors from merchandise in accordance with store procedures.
- Printed and applied price tags to items as needed.
- Utilized internal databases to identify and apply markdowns to items.
- Assisted customers in locating products and provided recommendations.
Internship Practicum
Bowie State Public Safety
08.2024 - 12.2024
- Sorted and organized files and reports
- Assisted in ticket hearings
- Distributed parking permits
- Used the database to look up parking permit information
- Filed paperwork and contacted individuals for lost and found
Sales Associate
Ollie's Bargain Outlet
12.2023 - 02.2024
- Greeted customers warmly and creating a welcoming shopping experience.
- Accurately counted tills and balanced cash registers.
- Unboxed, organized, and restocked merchandise to ensure shelves were fully stocked.
- Processed transactions at the cash register in an accurate and timely fashion.
- Assisted customers in locating products and providing exceptional service.
Education
Bachelor of Science - Criminal Justice
Bowie State University
Bowie, MD05-2025
Skills
- Effective problem resolution
- Critical thinking skills
- Effective communicator
- Ethical conduct
- Data Collection
- Detail Oriented
- Effective multitasking
- Effective organizational skills
- Customer engagement
- Collaborative teamwork
- Proficient in Microsoft software
- Proficient in operating copier machines
Affiliations
- Member of Alpha Phi Sigma Criminal Justice Honor Society
- Member of Alpha Chi Honor Society
- Member of Campus Curlz
- Member of Our Girls Inc
Languages
English
Native or Bilingual
Timeline
Sales Associate
HomeGoods
09.2025 - Current
Sales Associate
Homesense
11.2024 - 01.2025
Internship Practicum
Bowie State Public Safety
08.2024 - 12.2024
Sales Associate
Ollie's Bargain Outlet
12.2023 - 02.2024
Bachelor of Science - Criminal Justice
Bowie State University