Sommer Tyndall
Georgetown,DE
Summary
Dedicated Cafe Manager with extensive experience in animal care and food service management. Skillful in fostering strong relationships with clients and teams, while adeptly managing diverse tasks. Proven track record in problem-solving, behavioral training, and upholding rigorous standards in food quality and safety. Committed to enhancing community service through a customer-centric approach and a passion for animal health and wellness.
Overview
5
5
years of professional experience
Work History
Professional Dog Walker
Dune Dogs
Rehoboth, DELAWARE
02.2023 - Current
- Walked multiple dogs of different breeds and ages at the same time, ensuring safety for both pets and humans.
- Educated pet owners on basic pet care and wellness, sharing insights and recommendations.
- Prepared food to meet needs of animals under care with appropriate meals.
- Created custom routines for each animal based on the individual needs and preferences of the owner.
- Transported pets to and from various locations, including parks, vet clinics, and grooming appointments.
- Provided overnight stays at client's homes to ensure that their pets received adequate attention and care while they were away.
- Utilized social media management tools to schedule posts, track engagement, and analyze performance.
Wait Staff Member
Humble cafe
Bundoran , Co. Leitrim
04.2024 - 02.2025
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Provided exceptional service to high volume of daily customers.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Cafe Manager
Rise Up Coffee Roasters
Rehoboth Beach, DELAWARE
08.2020 - 03.2024
- Monitored food quality regularly to ensure it was up to required standards.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw food preparation, production and presentation according to quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Associate of Science - Agriculture
Delaware Technical Community College
DE05-2020
Skills
- Customer service
- Animal care
- Relationship building
- Effective communication
- Hospitality and accommodation
- Team leadership
- Positive attitude
- Conflict resolution
- Routine development
- Operational efficiency
References
References available upon request.
Timeline
Wait Staff Member
Humble cafe
04.2024 - 02.2025
Professional Dog Walker
Dune Dogs
02.2023 - Current
Cafe Manager
Rise Up Coffee Roasters
08.2020 - 03.2024
Associate of Science - Agriculture
Delaware Technical Community College
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