Somphong Vongthong
Portland,OR
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Solid background with warehouse day to day operations as proven Lead for multiple companies.
Overview
9
9
years of professional experience
Work History
Customs Brokerage Representative
Expeditors International of WA
Portland, OR
05.2023 - 03.2026
- Processed customs documentation to ensure compliance with regulations and timely clearance of shipments.
- Coordinated communication between clients, carriers, and customs officials to facilitate efficient logistics operations.
- Resolved discrepancies in shipping documents, ensuring accuracy and adherence to regulatory requirements.
- Utilized customs brokerage software for tracking shipments and managing documentation workflows effectively.
- Assisted in training new staff on customs processes and company policies to enhance team performance.
- Adapted quickly to new software systems used in the customs brokerage industry, enabling more efficient data entry and processing of shipments.
- Demonstrated expertise in classification and valuation procedures to accurately determine duties and taxes owed on imported goods.
- Maintained strong relationships with clients through excellent communication skills and proactive problem-solving abilities.
- Actively participated in company training initiatives to continuously expand knowledge base and refine professional skills related to customs brokerage processes.
- Enhanced operational efficiency by staying up-to-date on industry trends and changes in customs regulations.
- Collaborated effectively with team members to ensure smooth workflow and optimal performance within the customs brokerage department.
- Managed multiple accounts simultaneously, prioritizing tasks according to urgency while maintaining high quality work standards under tight deadlines.
- Lead facilitator for customer issue resolution related to service performance and cargo issues.
Warehouse Lead
Expeditors International of WA
Portland, OR
06.2020 - 05.2023
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on equipment usage and best practices in warehouse management.
- Implemented process improvements that enhanced inventory accuracy and reduced discrepancies.
- Coordinated shipping schedules, optimizing delivery routes for timely order fulfillment.
- Utilized warehouse management systems to track shipments and manage inventory effectively.
- Led team meetings to communicate updates, address challenges, and promote collaboration among staff.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Used hand-held scanners and physical logs to accurately track item movements.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Optimized space utilization within the warehouse by regularly reorganizing storage layouts based on inventory needs.
- Established efficient loading and unloading procedures for incoming shipments, reducing wait times for trucks at the dock area.
- Ensured timely order fulfillment by closely monitoring shipping schedules and coordinating with carriers.
- Acted as liaison between company departments and warehouse teams.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Improved warehouse efficiency by implementing new inventory management systems and organizational strategies.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
Warehouse Assistant
Staffmark Temp Service
Portland, OR
04.2018 - 06.2020
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Operated forklifts and pallet jacks safely to facilitate efficient loading and unloading of shipments.
- Implemented safety protocols, ensuring compliance with OSHA regulations in warehouse operations.
- Trained new staff on equipment usage and company procedures to enhance team productivity.
- Collaborated with team members to resolve logistical challenges, enhancing overall workflow efficiency.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Exhibited excellent problem-solving skills when confronted with logistical challenges or discrepancies in inventory counts.
- Supported continuous improvement by providing feedback on workflow inefficiencies to management.
- Maintained safe work environment, conducting routine checks and adhering to health and safety guidelines.
- Maximized space utilization, reorganizing storage areas to accommodate incoming stock efficiently.
- Enhanced team morale and cooperation through initiation of team-building activities.
- Enhanced security measures, implementing stricter access controls and surveillance to prevent loss and theft.
- Optimized storage layout for easy access and retrieval of goods, significantly reducing time required to locate items.
- Fostered culture of continuous learning, organizing training sessions on safety and operational best practices.
- Reduced shipment errors, meticulously verifying items against order sheets before dispatch.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Warehouse Lead
Goodwill Industries of the Columbia Willamette
Portland, OR
04.2017 - 04.2018
- Monitored stock levels, initiating reorders to maintain optimal inventory turnover rates.
- Developed training materials for staff to improve operational efficiency and safety compliance.
- Oversaw daily operations and shipping and handling processes.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Monitored performance and safety practices of 18-person warehouse staff.
- Maintained top performance standards while working in hot warehouse environment.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Managed warehouse operations and verified proper shipment procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Coordinated shipping schedules, optimizing delivery routes for timely order fulfillment.
- Led team meetings to communicate updates, address challenges, and promote collaboration among staff.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Supervised warehouse operations by managing employees during shifts.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Acted as liaison between company departments and warehouse teams.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
Office Automation And Computer Science
Business Computer Technical Institute
Beaverton, OR09-2001
High School Diploma -
Cleveland High School
Portland, OR06-1991
Skills
- Teamwork and collaboration
- Integrity and trustworthiness
- Leadership qualities
- Multitasking Abilities
- Problem-solving
- Attention to detail
- Excellent communication
- Reliability
- Decision-making
- Professional ethics
- Team building
- Task prioritization
Timeline
Customs Brokerage Representative
Expeditors International of WA
05.2023 - 03.2026
Warehouse Lead
Expeditors International of WA
06.2020 - 05.2023
Warehouse Assistant
Staffmark Temp Service
04.2018 - 06.2020
Warehouse Lead
Goodwill Industries of the Columbia Willamette
04.2017 - 04.2018
Office Automation And Computer Science
Business Computer Technical Institute
High School Diploma -
Cleveland High School