Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sondra Jantzen

Federal Way,WA
Sondra Jantzen

Summary

Friendly, fast-learning hospitality professional with hands-on experience as a hostess at Applebee’s, where I supported front-of-house operations including seating coordination, food running, bussing tables, and maintaining a clean, welcoming dining area. Known for my strong work ethic, team spirit, and ability to follow instructions with precision. Passionate about delivering excellent customer service, creating positive guest experiences, and contributing to a smooth, upbeat environment. Organized, determined, and always ready to jump in wherever needed.

Overview

1
year of professional experience

Work History

Applebee's Grill + Bar

Hostess
09.2024 - 07.2025

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Completed daily side work and opening and closing duties without fail.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.

Education

Federal Way Highschool
Federal Way, WA

GED
01-2026

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Exceptional communication
  • Guest engagement
  • Cleanliness maintenance
  • Hospitality service expertise
  • Table bussing
  • Safe food handling
  • Seating arrangements
  • Dining area maintenance
  • Performance improvement

Timeline

Hostess

Applebee's Grill + Bar
09.2024 - 07.2025

Federal Way Highschool

GED

Similar Profiles

CREATE PROFILE