Sonia Arshad
Grand Prairie
Summary
Dynamic Cafeteria Manager at Mansfield ISD with a proven track record in enhancing customer satisfaction and operational efficiency. Expert in staff training and problem resolution, I successfully implemented health compliance measures and optimized inventory management, resulting in improved profitability. Committed to fostering a high-performing team and delivering exceptional service.
Overview
12
12
years of professional experience
Work History
Cafeteria Manager
Mansfield Isd
Mansfield
10.2013 - Current
- Ensured compliance with health codes and regulations in cafeteria kitchen operations.
- Managed daily cafeteria activities, including customer service, food preparation, and inventory oversight.
- Conducted regular inspections of equipment, executing minor repairs as necessary.
- Resolved customer complaints swiftly to maintain high satisfaction levels.
- Ordered supplies to support seamless cafeteria operations.
- Analyzed sales volume and profitability reports to identify operational enhancements.
- Trained and supervised cafeteria staff on food handling and safety protocols.
- Provided menu feedback based on customer surveys, recommending relevant changes.
Education
Associate of Arts - Educational Psychology
Asia College
Rawalpindi05-1998
Skills
- Customer service
- Problem resolution
- Staff training and scheduling
- Team leadership
- Time management
Timeline
Cafeteria Manager
Mansfield Isd
10.2013 - Current
Associate of Arts - Educational Psychology
Asia College
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