Sonia Cantu
San Juan,TX
Summary
Experienced front desk receptionist with 15+ years in patient-facing support, scheduling. Known for customer service, attention to detail, and time management in fast-paced medical settings.
Overview
1
1
Language
21
21
years of professional experience
Work History
Front Desk Receptionist
Advanced Kids Care
2112 E Griffin Parkway
02.2010 - Current
- Answered multi-line calls, relayed messages, and resolved parent inquiries promptly.
- Managed patient check-in and check-out, confirming demographics, insurance, and appointment details.
- Scheduled appointments, rescheduled visits, and coordinated calendar updates with clinical staff.
- Verified insurance eligibility and collected required documentation for pediatric visits.
Substitute Teacher
PSJA ISD
100 W Ridge Rd, San Juan Texas
09.2005 - 09.2010
- Implemented lesson plans and maintained classroom continuity during teacher absences.
- Managed student behavior using established campus discipline procedures and expectations.
- Supervised students during class transitions, lunch, recess, and other assigned settings.
- Recorded attendance and completed daily classroom documentation accurately.
Education
High School Diploma -
Hidalgo High School
Hidalgo, TXSkills
- Appointment scheduling
- Customer service
- Data entry
- Attention to detail
- Time management
- Data entry
- Listening skills
- Listening skills
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Advanced Kids Care
02.2010 - Current
Substitute Teacher
PSJA ISD
09.2005 - 09.2010
High School Diploma -
Hidalgo High School