Sonia Cantu Nunez
Health and Human Services Commission
Houston,TX
1
Language
31
years of professional experience
Experienced Eligibility Specialist II with a strong record in evaluating program applications and determining client eligibility. Adept at providing exceptional customer service and collaborating with teams to enhance processes and client satisfaction.
Experienced Eligibility Specialist with a strong background in eligibility determination, client assistance, and documentation. Bilingual Spanish, detail-oriented, and known for clear communication and effective problem-solving in health program settings.
Work History
Eligibility Specialist II
30 Years 10 Months- Evaluated eligibility applications for health programs, ensuring regulatory compliance and accuracy.
- Guided clients in understanding program requirements and application procedures for benefits, enhancing client experience.
- Assisted clients in understanding program requirements and application procedures for benefits.
- Collaborated with team members to streamline application processes, resulting in more efficient service delivery.
Education
High School Diploma
Skills
Eligibility determination
Culturally competent communication
Client assessment techniques
Bilingual Spanish
Interviewing
Critical thinking
Independent work
Time management
Problem-solving
Flexibility
Works well independently
Critical thinking abilities
Adaptability to change
Languages
Spanish
Full Professional
Timeline
Eligibility Specialist II
Health and Human Services Commission
02.1995 - 12.2025Read More
Jefferson Davis High School
High School Diploma
Read More