Sonia Cervantez
San Angelo,TX
Summary
Dynamic Accounts Receivable Clerk with a proven track record at the American Boer Goat Association, excelling in collections and invoice processing. Demonstrated exceptional attention to detail and customer relations, successfully reducing outstanding balances through effective follow-up and negotiation. Skilled in payment posting and adept at resolving client inquiries, fostering strong relationships.
Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.
Overview
15
15
years of professional experience
Work History
Accounts Receivable Clerk
American Boer Goat Association
08.2015 - 02.2025
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Optimized workflow processes within the department, enhancing overall productivity levels among team members.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Entered figures using 10-key calculator to compute data quickly.
Accounts Receivable Clerk
American Boer Goat Association
01.2010 - 10.2014
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Optimized workflow processes within the department, enhancing overall productivity levels among team members.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Entered figures using 10-key calculator to compute data quickly.
Education
High School Diploma -
Central High School
San Angelo, TXSkills
- Attention to detail
- Customer relations
- Account monitoring
- Time management
- Collections
- Invoice processing
- Payment posting
- Problem-solving
- Customer service support
- Data inputting
- Strong client relations skills
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Clerk
American Boer Goat Association
08.2015 - 02.2025
Accounts Receivable Clerk
American Boer Goat Association
01.2010 - 10.2014
High School Diploma -
Central High School
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