Sonia Fatime Kakine
Pittsboro,IN
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my cash handling expertise and exceptional customer service skills at Super Goal Bet Sport. My proactive approach led to a significant increase in efficiency, ensuring accurate and swift transactions. With a knack for resolving complaints and a commitment to operational excellence, I consistently exceed employer expectations.
Overview
14
14
years of professional experience
Work History
Cashier Manager
Super Goal Bet Sport
06.2023 - 06.2024
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Hair Braider
Helena Beauty
01.2010 - 06.2024
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
Volunteer
Yaounde Cameroon
01.2024 - 01.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Cashier
Super Goal Bet Sport
06.2021 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocking Associate
Santa Lucia
06.2019 - 06.2021
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Package Sorter
Santa Lucia
06.2019 - 06.2021
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Displayed strong attention to detail in sorting packages according to specific guidelines, ensuring correct deliveries every time.
Shipping and Receiving Clerk
Santa Lucia
06.2018 - 06.2021
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Education
Bachelor of Science - Economics
University of Yaounde II Soa
Yaounde, Cameroon08.2021
Skills
- Customer Service
- Cash handling and management
- Cash Register Operation
- Storing, Parking, Shipping, and Delivering
- Positive attitude
- Fluent in French
- Adaptability
- Effective communication and Problem solving
- Team work and collaboration
- Flexibility
Languages
English
Professional Working
French
Native or Bilingual
Timeline
Volunteer
Yaounde Cameroon
01.2024 - 01.2024
Cashier Manager
Super Goal Bet Sport
06.2023 - 06.2024
Cashier
Super Goal Bet Sport
06.2021 - 06.2023
Stocking Associate
Santa Lucia
06.2019 - 06.2021
Package Sorter
Santa Lucia
06.2019 - 06.2021
Shipping and Receiving Clerk
Santa Lucia
06.2018 - 06.2021
Hair Braider
Helena Beauty
01.2010 - 06.2024
Bachelor of Science - Economics
University of Yaounde II Soa
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